We were a group of 3 healthcare professionals who transferred a minor to a hospital in Eskilstuna late at night. The trip to Eskilstuna, handover to the hospital staff, and lack of taxi service at the time took us till 4am to get to the hotel. Robert messaged me that he would extend our checkout to rest a bit, which normally is done at 11 am. He also reserved some breakfast in case we had missed it. These little things make the customer happy. Will recommend the hotel again. Malcolm
Malcolm
kesäkuu 2024
Nice location, easy to access. Comfortable bed, warm room!
Diāna
helmikuu 2025
- Good location - Friendly staff - Reasonable quality of the breakfast - Nothing outstanding but functional room set-up
Jiajie
elokuu 2023
Very nice place - central, comfy, with the best breakfast and super nice staff. The Booking.com had sold us a room that was not available. And the hotel was fully booked for the night. After many calls and long minutes on the phone the guy at the reception was able to give us a room after all. Instead of a twin we gota double room which in our case was what we actually wanted in the first place. The room was quiet and very comfortable. Even the lobby was very cosy and I spent some time there after check-out. The breakfast had a large selection of things available.
Andrey
lokakuu 2022
Comfortable beds, the hotel is located in the centrum . Very good breakfast.
Dimitrios
kesäkuu 2024
I do not leave recommendations very often, but this time I just had to! The stuff members were just amazing, very kind and patient, one can leave the luggage if comes earlier and they even let me make an early check-in. This is how one hotel should be. Clean and like on the photos! Would gladly come again.
Jovana
kesäkuu 2023
Lovely breakfast with lots of choices including fresh waffles. Very nice staff who were very helpful with parking payment and use of waffle machine nothing was too much trouble great customer service.
D&a
syyskuu 2023
Fantastic breakfast and good sized rooms (standard double). Friendly staff.
Hannah
marraskuu 2024
Good location. The hotel was much better then expected, never tried Best Western Before and maybe I had low expectations… Positively surprised. Nice and cleans room and okey breakfast. It was a new restaurant in the building that seemed very busy, I wish I had tried it.
Fredrik
toukokuu 2023
All was good but the bed is small for two person and the bath room needs more protection of water trowing out of the bathroom.
Oladipo
kesäkuu 2024